Privacy Policy

1. Introduction

This Privacy Policy describes how FitnessClass (“FitnessClass,” “we,” “us”) collects, uses, and handles personal information when you use fitnessclass.studio and related studio software (the “Service”). The Service helps pilates and fitness studios manage class schedules, bookings, memberships and packages, client accounts, liability waivers, staff and instructor profiles, and payments.

We operate with studios and clients in and around Omaha, Nebraska, and elsewhere. This policy applies to studio operators, instructors, staff, and clients who use the Service.

2. Information We Collect

Depending on how you use the Service, we may collect:

• Account information (name, email address, password or sign-in credentials)
• Studio profile details (studio name, location, class offerings, branding)
• Client information studios store in the Service (contact details, booking history, membership or package status)
• Staff and instructor profiles (display name, title, rates, photos, and related studio records)
• Liability waiver acknowledgments and related check-in records
• Mobile phone number (when you or a studio opt in to optional SMS notifications)
• Payment-related identifiers and transaction metadata (card numbers are processed by Stripe, not stored by us as full card data)
• Usage data (how you interact with the Service)
• Device information (IP address, browser type, operating system)

3. How We Use Your Information

We use this information to:

• Provide class booking, memberships, packages, client accounts, and studio administration
• Process studio and client payments through Stripe, including instructor payouts via Stripe Connect when a studio enables them
• Record waiver signatures and related studio check-in rules
• Send service emails (and optional transactional SMS when opted in), such as booking confirmations, membership notices, or account alerts
• Improve the Service and diagnose errors
• Comply with legal obligations

4. Data Storage and Security

Account and studio data are stored with hosted infrastructure providers. We use industry-standard practices such as encrypted transport and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share information with:

• Supabase, which hosts our database and authentication
• Vercel, which hosts the application
• Stripe, which processes payments, subscriptions, and (when enabled) Stripe Connect instructor payouts
• Twilio, only if a studio enables optional SMS
• Legal authorities when required by law

Instructors who connect a Stripe account for payouts are also subject to Stripe’s terms and privacy policy. Studios remain responsible for the client data they enter and for obtaining any consents their own policies require.

5.1 Analytics, errors, and beta feedback

When enabled for a deployment, we may use tools such as PostHog or Sentry to understand product usage and errors. Optional session replay may record interactions (configured to reduce sensitive field capture where possible). During beta we may invite you to submit feedback through a third-party form; any file uploads you attach there are governed by that provider’s terms. If you provide an optional “biggest pain point” or similar field at signup, we use it to qualify and improve the product.

6. SMS & Mobile Information Privacy

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data where the Service provides that capability

Clients of a studio should also contact that studio for records the studio controls in its account.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and (when enabled) analytics. You can control cookie settings through your browser preferences, which may affect how the Service works.

9. Children's Privacy

The Service is intended for studio businesses and adult users. We do not knowingly collect personal information from children under 13. Studios that enroll minors are responsible for obtaining appropriate parent or guardian consent under applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last Updated” date.

11. Contact Us

Questions about this Privacy Policy: hello@fitnessclass.studio.

For your studio's records or classes, contact your studio at nova-jc+teststudio@agentmail.to.